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Cascade IT Services

  • We established Cascade IT Services to serve small to medium-sized businesses in Central Oregon with professional, budget friendly IT services.

    Utilizing partnership, good communication, and efficient response time, Cascade IT Services has become the trusted IT business partner serving many clients in Central Oregon and beyond. 

    We understand that every organization's technology landscape is different. Our mission is to deliver top-tier IT solutions while fostering enduring partnerships built on trust and mutual success. We am to be your strategic technology ally, far beyond just troubleshooting computer issues.

Our Mission

To allow small to medium-sized businesses the ability to access and budget high quality IT services personalized to fit their unique business goals.

Our Vision

To provide the best IT services to our clients, serving as their CIO while staying ahead of the IT industry innovation curve and developing long lasting partnerships.

Meet Our Team

The Tech Heroes Elevating Your Business

Meet the Wizards Behind the Curtain at Cascade IT Services! Our team is a dynamic blend of tech aficionados and problem-solving maestros. At the helm, I, Remco Hermes, steer this ship with an unwavering commitment to innovation and client success. Accompanied by a brilliant ZoHo developer who weaves magic into our CRM solutions, and a creative web developer who constructs digital landscapes as breathtaking as the views in Central Oregon, we're not just a team—we're a tech powerhouse. Together, we are dedicated to ensuring that your IT needs don't just meet expectations; they soar beyond them. So, while we handle the tech, you can focus on growing your business!

Remco Hermes
Remco Hermes

President | CEO

Ken is a skilled IT Specialist who supports our customers with everything from desktop troubleshooting to server management. He brings years of hands-on experience and a calm, solutions-first attitude. Whether it’s a networking issue or software problem, Ken gets it fixed the right way.
Ken Espinosa

IT Manager

Makaih is our newest team member and a fast learner. As an intern studying cybersecurity and working on his CompTIA A+ certification, he’s currently shadowing our technicians and picking up real-world skills. He is helping with local on-site support in both Bend and Portland.
Makaih Cook

Level 1 Engineer

Remco Hermes
Jose is our go-to developer for websites, automation, and anything Zoho. He works behind the scenes to make sure your systems talk to each other, your website looks sharp, and your tools are doing what they should. Jose is currently learning advanced Zoho scripting to bring even more value to our clients.
Jose Paredes

Web Developer / ZoHo Programmer

Jane handles marketing, communications, and customer outreach. Whether she is writing content, posting on social media, or helping clients understand our services, Jane brings energy and creativity to the team. She works closely with Remco to make sure our message is clear and helpful.
Jane Babia

Marketing

Jhenry keeps the financial side of Cascade IT running smoothly. From invoicing and reports to helping with internal systems and scheduling, she makes sure everything is organized and on time. She also supports our team with process improvements and admin work.
Jhenry Manero

Accounting

4 Core Values That Drive Our Daily Operations

Relationships

We are always open and honest with you. We listen to understand your needs and will treat you and your team with respect and kindness always.

Trust

We will do what we say, learn from our mistakes, and act with integrity.

Innovation

We will stay curious, always looking for a better way to do things for you while anticipating your business needs.

The Long View

We are building for the next generation by always doing the right thing and investing in ourselves and the community.

Request Your Free Discovery Call